Microsoft 365 is one of the most powerful productivity suites available — yet many organizations only use a fraction of its capabilities. Below are 10 underutilized features that can bring automation, efficiency, and structure to your business workflows — especially through Teams automation, Power Automate, and SharePoint workflows.


1. Teams Automation via Power Automate (Flows inside Teams)

Microsoft Teams isn’t just for chat and meetings — it’s a hub for automation. With Power Automate flows, you can create automated processes right within Teams. For example, automatically post daily sales summaries, route approval requests, or send alerts when new leads are added to your CRM.

Why it matters: It reduces context switching, speeds up decision-making, and keeps your team focused.

2. SharePoint Workflows with Power Automate

SharePoint is far more than a document library. When paired with Power Automate, it becomes a full automation engine for managing approvals, file routing, and reminders.

Why it matters: Automated approval chains and document tracking boost consistency and free up time.

3. Power Automate Approvals (Native in Teams & Outlook)

Approval workflows are essential to most businesses. With Approvals in Microsoft Teams, users can request and track approvals directly in Teams or Outlook — no endless email chains.

Why it matters: Centralized approvals provide visibility, speed, and compliance tracking.

4. Microsoft Lists + Automated Rules & Flows

Microsoft Lists lets you structure and track project or data information. Add automation rules or pair it with Power Automate for alerts and updates when list items change.

Why it matters: Lists evolve from passive data repositories into proactive management tools.

5. Viva Insights & Productivity Analytics

Viva Insights analyzes collaboration data to identify meeting overload, focus time, and well-being metrics. Managers can access aggregated trends to help improve work culture and balance.

Why it matters: Healthy, data-driven workflows foster sustainable productivity.

6. Embedding Power BI Reports in Teams & SharePoint

Few companies embed Power BI reports into Teams or SharePoint, yet doing so creates real-time dashboards right where work happens.

Why it matters: Insightful data drives faster, more informed decision-making.

7. Loop Components for Collaborative Content

Microsoft Loop allows you to create live components (tables, notes, checklists) editable across Teams, Outlook, and Word. Updates sync automatically, eliminating version chaos.

Why it matters: Real-time collaboration across apps keeps teams aligned.

8. OneNote as a Lightweight Knowledge Base

OneNote can double as a knowledge base for documentation, SOPs, or meeting notes. Combine templates, tags, and linked pages inside Teams for a low-maintenance knowledge system.

Why it matters: Accessible, searchable knowledge accelerates onboarding and collaboration.

9. Microsoft Bookings for Client/Appointments

Microsoft Bookings connects directly to Outlook calendars so clients can schedule appointments without email back-and-forth. Ideal for consultations, demos, or support calls.

Why it matters: Streamlines scheduling and enhances client experience.

10. Microsoft Forms + Triggered Automations

Microsoft Forms isn’t just for surveys. Combine it with Power Automate to trigger workflows — like sending follow-up emails, adding responses to Excel, or posting alerts in Teams.

Why it matters: Turns feedback and data collection into actionable outcomes.